Privacy Policy

Medishare.com is a Website (Site) of Christian Care Ministry, Inc. This Site is one of the family of Sites operated by and related to Christian Care Ministry, Inc. (“CCM”). When we use the terms "we," "us," or "our," we refer to CCM and affiliates ("Our Organization").

We are committed to protecting and appropriately handling the private and personal information of users and visitors to this Site. This Privacy Policy explains how we handle personal information. We may periodically update this Privacy Policy, so we encourage you to review it regularly. We will notify you about material changes in the way we treat personal information by placing a notice on our Site.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This policy applies to everyone, including but not limited to visitors, users, and others who wish to access or use the Website.

Medi-Share/CCM respects your privacy. No mobile information will be shared with or sold to third parties/affiliates for marketing/promotional purposes. Nonetheless, we reserve the right to disclose any information as necessary to satisfy any law, regulation, or government request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the service and pursue any appropriate legal action.

Using this Site

Please read our Terms of Use to find out more about the requirements for using this Site.

1. Collection and Use of Information
We take your privacy seriously. You can visit and enjoy many of our Sites without disclosing any personal information unless you choose to access certain features. We limit our collection of personal information to what is pertinent for the activity you choose to undertake. The frequency of messages may vary. Please note that your consent to receiving these messages is not a condition for purchase or membership. You may opt out of promotional text messages at any time by replying STOP to any message. For help, reply HELP or contact us at messagesupport@medishare.com. You may unsubscribe from promotional emails by clicking the "unsubscribe" link in those emails. You can request to be removed from calls by contacting us at (800) 772-5623. Even if you opt out of promotional messages, you may still receive transactional or service-related communications as permitted by law. These entities are granted access only to the extent necessary to perform their designated roles and are contractually obligated to maintain the confidentiality and security of the information. We do not sell personal information to third parties.

Lastly, we may use your information to comply with legal requirements or to enforce our rights under the Terms of Use. In all such efforts, we will take steps to safeguard your information. By submitting information to this Site, you understand and freely consent to allow us to use, store, publish, transmit, and process this information at our discretion.

We are committed to maintaining accurate and secure records in compliance with legal and regulatory requirements. Our records retention policy ensures that all records are retained for the appropriate duration and disposed of when no longer needed. Should a Site visitor have questions about the retention policy in regard to the information we collect, please see the section of this policy on contacting our organization.

2. Registering on the Site
We give visitors to certain Sites the opportunity to register or provide their contact information, such as their email address, so they can receive updates including news reports, project or organization reports, opportunities for personal and financial involvement, and promotional information. You may also be required to register on the Site to engage in other activities, such as purchases or downloads of materials, services, products, donations, receiving promotions, registering for conferences or activities, or participating in chat rooms or public forums. Personally identifiable information that you provide in these registrations is used consistently with this policy. You can choose not to receive such mailings or cancel any registrations by unsubscribing.

3. Security
We implement security measures to protect your information. However, we cannot guarantee that these measures will absolutely prevent others from accessing or acquiring any information you provide while using the Site. You can help protect your information by never giving out your password, signing out of your account, and closing your browser window when you finish visiting our Site.

4. Public Forums
The Site may make Forums available to its registered users. These Forums may be operated by us or by outside groups. We are not responsible for the content posted in any chat rooms or other Forums. Please remember that any information disclosed in a Forum becomes public information, and you should exercise caution when deciding to disclose personal information. Any information you submit to our Sites becomes the property of our Sites unless otherwise indicated. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties.

5. Cookies and Information Collected by Technology
The Site may use cookies to keep track of Website activities. We also use information collected through technology to make the Site more interesting and useful to you. We typically do not link this data to personally identifiable information. However, we may do so to enforce compliance with our Terms of Use or to protect the Site, its interests, reputation, guests, and others. Demographic and profile data may also be collected to tailor the visitor experience.

6. Third Party Sites and Information
The Site may contain links to other Websites operated by third parties such as other organizations, sponsors, content providers, and advertisers. Once you click on a link to an outside Site, you will leave our Site, and our privacy policy no longer applies. You must read the privacy policy of the third-party Website to understand how personal information will be used. We also provide content created by third parties on certain Sites. We are not responsible for the privacy practices or content of such third-party Sites.

7. Opt-In/Opt-Out Communications
Medi-Share / Christian Care Ministry may provide visitors the opportunity to register for services such as receiving updates. Visitors are not obligated to register and may unsubscribe from electronic communications at any time.

Medi-Share/Christian Care Ministry informational alerts on shortcode 24445. Single Messages. Message and Data Rates May Apply. Reply STOP to stop. Reply HELP for info or call us at 1 (800) 264–2562. Carriers are not liable for delayed or undelivered messages. Marketing and informational alerts may also be sent via communication codes 70246, +1 (321) 336-1182. Message frequency varies. Opt-out: Reply “STOP” to any message, call 1-(800) 772-5623. For help, reply “HELP” or contact us at 1-(800) 772-5623.

By opting in, you agree to receive informational and marketing text messages from Medi-Share / Christian Care Ministry. Messages may come from short code 24445, 70246, (321) 336-1182, or (321) 341-7411.

• Message Frequency:  Varies
• Message and Data Rates:  May apply
• Opt-Out:  Reply STOP to any message
• Information:  Reply HELP, call 1-800-772-5623, or email messagesupport@medishare.com
• Disclaimer: Carriers are not liable for delayed or undelivered messages

Please see our Messaging Terms for additional information (link to the Messaging policy).

8. Contacting Our Organization
Please navigate to "Contact Us" on our site to send an email to our team. We will ensure your question is answered or passed on to the appropriate person. You can also contact us at: Christian Care Ministry, P.O. Box 120099, Melbourne, FL 32912.

9. California Privacy Rights

https://oag.ca.gov/privacy/ccpa

10. Washington State Privacy Rights

https://www.atg.wa.gov/protecting-washingtonians-personal-health-data-and-privacy

We reserve the right to update this Privacy Policy at any time, as we continue to develop our compliance program in response to legal developments. If we make material changes to this policy, the revised policy will be posted.

How We Use Technology to Support Your Sharing Request

At Medi-Share, our mission is to serve you well, honoring both your needs and the principles of our sharing community. As part of that commitment, we continually look for ways to review your sharing requests accurately, consistently, and with care. This notice explains how we use technology-assisted tools in that process and what it means for you.

Technology That Supports—Not Replaces—Our Team Person Reviews Every Request

Medi-Share uses an artificial intelligence (AI)-assisted tool to help our Medical Review team review medical records and related documentation submitted with your sharing request. This tool is designed to help our staff work more efficiently and consistently, reading and organizing information so our team can focus on what matters most: applying our Guidelines accurately to the medical records and documentation you provide.

The AI tool does not make sharing decisions. It is a support resource, similar to a well-organized summary prepared for a reviewer, that helps our team see the relevant information clearly and efficiently.

A Person Reviews Every Request

Every sharing determination at Medi-Share is made by a trained member of our staff: a real person who reviews the medical records and documentation you submit and applies the Medi-Share Guidelines. Our Medical Review team members are available to answer your questions and walk you through any aspect of the review process.

"Human in the loop" is not just a technical term for us. It reflects our belief that every member deserves to be seen and served by people who care. No AI system will ever replace the judgment, compassion, and accountability of our team.

“Human in the loop” is not just a technical term for us—it reflects our belief that every member deserves to be seen and served by people who care. No AI system will ever replace the judgment, compassion, and accountability of our team.

How Your Information Is Used

When you submit medical records or documentation as part of a sharing request, that information may be processed by our AI-assisted review tool for the following purposes only:

• Organizing and summarizing clinical documentation to assist staff review

• Identifying relevant medical history, diagnosis codes, or treatment information within submitted records

• Flagging items that may require additional staff attention or follow-up

• Supporting consistency in how documentation is reviewed across requests

Your information is not used to train external AI systems or shared with third parties outside of Medi-Share’s established data practices and applicable agreements.

Your Rights and Our Commitment to You

If you have questions about how your records were reviewed, or if you believe any aspect of your sharing determination should be reconsidered, you have the right to request a review by a member of our Member Services leadership team. Technology supports our work—it does not limit your access to answers, reconsideration, or the personal attention you deserve.

We are committed to transparency, and we welcome your questions.

Please contact Member Services at 1-800-772-5623 or visit medi-share.com if you would like to speak with someone about your request or this notice.

Christian Care Ministry dba Medi-Share | This notice is provided in accordance with Medi-Share’s commitment to member transparency. Medi-Share is not insurance.