For Providers

Pre-notification is required for:

• Inpatient hospitalizations

• Non-emergency surgeries

• Elective cardiac procedures

• Cancer diagnosis or treatment (including medication)

• Organ/tissue transplant services

• Specialty medications (including infusions/injections given at home or in a doctor's office) require pre-notification to Navitus at 1.833.837.4306

Although pre-notification is not required for all procedures, it is requested.

Pre-notification does not guarantee eligibility or sharing.

To pre-notify or to check member or service eligibility, use our provider portal.

Electronic Options: EDI # 5935

• Eligibility (270/271)
• Bill Status (276)
• Bill Submission (837)

For technical assistance with EDI transactions, please contact Change Healthcare at 1-800-845-6592.

Mail Paper HCFAs or UBs:
Medi-Share
PO Box 981652
El Paso, TX 79998-1652

For Members

Looking for a Medical Provider? Find in-network providers through Medi-Share's preferred provider network, PHCS.

If a pending procedure requires pre-notification, instruct your provider to use the provider portal on this page (mychristiancare.org/forproviders) or download the form below for your provider to complete and submit by fax.

A provider may also call (321) 308-7777 or download, complete and return the Pre-Notification form. To expedite pre-notification, please provide applicable medical records to (321) 722-5135.