Medi-Share FAQs

You Have Questions,
We Have Answers.

Medi-Share Complete FAQs

You Have Questions,
We Have Answers.

Medi-Share Complete Program

How do I add family members to my Medi-Share Complete household?

They must enroll by completing the application to Add-on Family Members located in your Member Center under the Resources tab within the Forms page.

How do I add our new baby?

A newborn can be added by submitting an Add-on Family Member application within 30 days of delivery. Please review Medi-share Complete Guidelines Section VII D for additional information.

How can I switch my program AHP?

You can switch program AHP levels online. All household members on Medi-Share Complete must switch together to the new AHP. Certain limitations apply please review Medi-share Complete Guidelines Section IV B for additional information.

What do I need to do before I turn 65?

When you turn 65 years old and have Medicare parts A & B, you are able to transition to the Medi-Share 65+ program. The requirements to complete the process are simple:

  • Download and fill out the Transition to Medi-share 65+ from Medi-share Form located in your Member Center under the Resources tab within the Forms page.
  • Provide your Medicare number along with your Part B start date.
  • If you do not have Medicare Parts A and B, you may remain on Medi-Share Complete.

What do I do for adult children?

Once a child reaches 18, they may apply for an individual program or remain on the family’s program until they reach age 23.

If the child remains, they must complete Testimony & Commitment form within 60 days of the 18th birthday or bills will not be eligible for sharing and will be withdrawn. An email will be sent prior their 18th birthday with instructions to complete Testimony and Commitment form.

Your child must apply for their own program prior to their 23rd birthday by completing the Application to Leave Family for Individual Program found in your Member Center under the Resources tab, then select Forms. Review Medi-share Complete Guideline Section II for additional details.

My adult child is on my family program and is getting married, what do I do?

Your child must apply for their own program prior to the wedding date by completing the Application to Leave Family for Individual Program found in your Member Center under the Resources tab, then select Forms. Review Medi-share Complete Guideline Section II K for additional details.

How can I get a new Medi-Share Complete ID card?

You can access a digital copy of your member cards by logging into your Member Center at member.medishare.com and click on View ID Card. You can also access your ID card on Medi-Share mobile app and select Cards. To request a new hard copy of your card(s), please call Member Services at (800) 264-2562.

For a short video tutorial on where to find your Medi-Share Complete ID card, click here.

Why do I have two different ID cards?

Your green Medi-Share Complete card is for medical needs such as office visits with your primary care physician or a hospital visit. You should also present this card at your pharmacy when fulfilling prescriptions as the information your pharmacist will need is on the front of the card. Your orange Select Savings card is for discounts as a cash customer the day of service for vision, dental, and hearing needs through Careington providers.

Is there any incentive when I refer someone to the Medi-Share program?

Yes, members who refer others to Medi-Share using your unique referral link can earn $100 for every friend who joins as a result of your referral. Log into your Member Center, click on the Resources tab, and select Refer a Friend.

What do I do if I forget my login or password?

Log into your Member Center at member.medishare.com. Select ‘Forgot Your Password’ or ‘Forgot Your Username’ and you will be able to retrieve or reset it.

What do I need to do to cancel my membership?

Please call (800) 264-2562 Extension 7075 and we can process your withdrawal request.

Why Wait, Enroll In Medi-Share Today

Get Started With Medi-Share Today!