One of the great advantages of being a Medi-Share member is that you have a say in what your program should look like through the member vote process. In May 2020, Members voted to maximize their membership in a few new ways, including having access to mental health counseling services by phone at no cost for members ages 13+ using Medi-Share's preferred provider.
To schedule an appointment, members can call 877-603-2100 or request an appointment online. If you request an appointment online, please enter your Medi-Share Head of Household ID number in the "Member ID" field. During the scheduling process, members may request an appointment with a registered Christian counselor.
All mental health calls are confidential and Medi-Share will not receive knowledge of the substance/subject matter of any call. Visits may last up to 30 minutes. However, there is no limit on the number of visits a member may conduct.
Please note: The mental health counselors who can speak with members at no additional cost cannot prescribe medication. Members may request to speak with psychiatrists who can prescribe medication; however, the member would have to pay the provider a fee for the psychiatrist counseling session.
Once a visit is scheduled, the counselor will call the member at the scheduled appointment time. If the provider needs to make a particular accommodation to facilitate contact with the member other than the counselor calling, they will do what they can to work that out.
Yes. This is a common occurrence in situations such as counseling with a married couple. Multiple family members from the same Medi-Share household may participate in a counseling session as long as one of the family members participating is a Medi-Share member.
Yes, during the member’s initial call to schedule a visit, he/she will be asked a series of questions in order to best align the member to a counselor. Family members may request different counselors at any time.
Yes. The provider adheres to protocols in response to these types of situations.